We received the collar in a timely manner, but unfortunately mis-measured and it was too large. The quality of the collar is really excellent, especially the buckle. You can tell it's very well made. I emailed Mutt Pack about a return around 11:30 PM and they responded within 20 minutes. By the time I woke up the next morning I had my return label and was able to get it in the mail. It's customer service like this that makes me leave reviews and return! Thanks Michele!
This is a wonderful collar in so many ways. Beautiful color, strong buckle, amazing feature of having the fi device on top of the collar rather than a part of it.
My 1 year old yellow lab normally wears a harness when we go on walks but when he goes out on his lead I normally just attach the link to the collar. He doesn't pull on the lead so I wasn't too worried about the Fi collar design at first. On day 6 of wearing his new Fi collar I found my boy sitting at the front door with no collar on!! It was laying beside him still attacked to the lead with the buckle undone as if a human had opened it. I went to make sure it was ok to put it back on him when I realized the end links no longer clicked into place because the plastic had broken. Thankfully Fi replaced it quickly but I ordered a new collar from mutt pack that very day. Wish I could attach pictures of how nice this collar is.
Just as excited plus more. Very well built and my pup is loving it. Definitely recommend!
Looks great, Collar and Cobra buckles feel strong and reassuring. Great product with fast order fulfillment! Will definitely be looking at more Mutt Pack products for our dog.